Chaos “Server Certificate Will Expire on January 28, 2025”: What It Means and What to Do
If you’ve received an email from Chaos stating that “the server certificate will expire on January 28, 2025,” there’s no need to worry. This notification is currently being sent to thousands of Chaos software users, and while it might cause some initial confusion, we’re here to clear things up for you.
In this article, we’ll explain what this email is about and guide you step-by-step on what to do next.
Step #1: Don’t Panic!
The email you just received is not announcing a major crisis, nor does it mean your licenses are about to expire. Instead, what you’ve received is simply a newsletter from Chaos.
Chaos uses this channel to share critical updates and important information with its users.
To be clear:
- It is not an error.
- It is not a scam or phishing email.
- It is not an extortion threat.
- Your licenses are safe and fully functional—provided you carefully follow the steps outlined in this tutorial.
By staying calm and following the proper steps, you can ensure your software continues to work seamlessly and securely.
Let’s proceed to address the situation.
As clearly stated in the email, what you’ve just received is a “gentle reminder” to update your License Server before January 28, 2025.
And most importantly: it’s free.
Why is this happening?
The email was sent because many users have not yet updated their License Server and are still using an older version on their PC—one that is about to be discontinued.
In the coming months, the new version of V-Ray 7 will be gradually released for all 3D modeling platforms. Consequently, the License Server also needs to be updated to the latest version to ensure compatibility and functionality.
What is this the License Server?
The Chaos License Server is a secure and highly encrypted centralized system that allows you to access the licenses for the Chaos products you own.
Essentially, it acts as the “bridge” between your Chaos product and the Chaos account associated with a specific license.
It is not possible to use any Chaos product without a license, and the License Server is specifically designed to perform this verification.
If you want more information about how the License Server works, you can find all the details here.
Step #2: What to Do After Receiving the Email
As clearly stated in the Chaos newsletter, the only thing you need to do is download the latest version before January 28, 2025.
You can simply click the button in the email and proceed on your own, or, if you’re not sure how to do it, keep reading.
Below, you’ll find a step-by-step guide to completing the update.
It’s a straightforward process and takes only a few seconds.
A – Log in to Your Chaos Account
The first step is to log in to your Chaos account interface. To do this, go to my.chaos.com, and fill in the required fields with the email and password associated with your account.
B – Access the Download Section
Once you’ve opened your Chaos Account interface, you’ll find the Download option in the top menu, as shown in the image below.
Once you click on the Download option, you’ll be taken to the dedicated page containing all the download files for your currently active software.
In the list, simply locate and select the product “License Server”.
C – Download the Latest License Server
After finding the License Server among the available products (as shown in the image), just click the “Download” button.
Alternatively, you can click here to directly access the download of the latest version for Windows and Mac.
D – Install the Latest License Server
Once the download is complete, simply double-click on the file you just downloaded to start the installation and update the License Server.
E – Installation Complete…and Licenses Secured 😉
The process takes just a few seconds, and once it’s finished, the following message will be displayed.
On this screen, simply click the “Finish” button…
And your licenses will be completely secure and fully operational.
As you’ve seen in this short tutorial, updating the License Server is a very straightforward process, yet it’s absolutely essential to ensure smooth connectivity between your PC and your Chaos account.
I hope this article has been helpful.
If you have any questions or doubts, you can reach us here.
Enjoy!
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